Refund Policy

30-Day Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in good condition, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

You can always contact us for any return questions at

Exceptions / Non-Returnable Items

Products that have been damaged or washed are not eligible for returns or refunds.

Unfortunately, we cannot accept returns and refunds on sale items or gift cards.

Lost or Stolen Packages Disclaimer

Please be advised that if your package is lost due to the actions of the local logistics provider's courier or is stolen during delivery, we are unable to provide compensation. As retailers, we are solely responsible for the sale and after-sales service of our products.

Therefore, in the event of lost items, we advise customers to seek assistance from the local logistics provider, as they are responsible for delivery. They have the obligation to help recover lost packages, as it was their courier who misplaced or lost them. We appreciate your understanding of our role in this matter.


The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.